The server key in server.cfg belongs to a different Cfx.re account than the one that bought the map. Escrow-protected assets only load on a server whose key was created by the owning account.

• Sign in to portal.cfx.re with the account that holds the asset.

• Create a server key there and put it in sv_licenseKey.

• Restart the whole server — restarting the resource is not enough.

The files were damaged on the way to the server — most often by an FTP client uploading in text (ASCII) mode, or by an archive that was not fully extracted.

• Download the map again from the portal.

• Upload it with your FTP client set to binary transfer, or upload the zip and extract it on the server.

• Replace the whole qs_digitalden folder, never single files.

The server cannot see the folder. Check that it sits inside resources/ (a [category] folder is fine), that it is not nested twice (qs_digitalden/qs_digitalden/), and that the ensure line matches the folder name exactly.

The map is not reaching the player. Work through it in order:

1. The server console shows Started resource qs_digitalden with no escrow error before it.

2. No other map replaces the same section — see the next entry.

3. Clear the FiveM cache: close FiveM and delete the cache, server-cache and server-cache-priv folders inside FiveM Application Data/data.

Another resource streams the same vanilla section. Whichever map starts last overwrites the other, so you see half of each.

• Search your resources folder for the names listed in Installation → What the Map Replaces — for example sm_11_bld2.ydr or kt1_11_apt_02.ydr.

• If another map has them, keep only one of the two for that location. Two maps rebuilding the same building cannot be merged by load order.

The game's texture budget is full, which is common on servers with many custom maps. In FiveM, open Settings → Game and turn on Extended Texture Budget. If it continues, look at what else you stream around that store.

Collision streams in a fraction of a second after the building. A teleport from across the map straight inside can land the player before it arrives. Teleport to the entrance instead, or have your script wait for HasCollisionLoadedAroundEntity after a RequestCollisionAtCoord before releasing the player.

• Be near it. The doors only exist within 200 m of a player.

• Check the model. qs_digital_den_ext_door for the front, qs_digital_den_int_door for the staff door.

• Register the front as one double door. Both leaves together, not two single doors.

• Copy, do not type. Take coordinates and headings from the Map Guide; hand-typed values that are off may not match.

Correct behaviour. The pack is the building only. Add the blips, shops and door locks you want from Integrations.

The server key in server.cfg belongs to a different Cfx.re account than the one that bought the map. Escrow-protected assets only load on a server whose key was created by the owning account.

• Sign in to portal.cfx.re with the account that holds the asset.

• Create a server key there and put it in sv_licenseKey.

• Restart the whole server — restarting the resource is not enough.

The files were damaged on the way to the server — most often by an FTP client uploading in text (ASCII) mode, or by an archive that was not fully extracted.

• Download the map again from the portal.

• Upload it with your FTP client set to binary transfer, or upload the zip and extract it on the server.

• Replace the whole qs_digitalden folder, never single files.

The server cannot see the folder. Check that it sits inside resources/ (a [category] folder is fine), that it is not nested twice (qs_digitalden/qs_digitalden/), and that the ensure line matches the folder name exactly.

The map is not reaching the player. Work through it in order:

1. The server console shows Started resource qs_digitalden with no escrow error before it.

2. No other map replaces the same section — see the next entry.

3. Clear the FiveM cache: close FiveM and delete the cache, server-cache and server-cache-priv folders inside FiveM Application Data/data.

Another resource streams the same vanilla section. Whichever map starts last overwrites the other, so you see half of each.

• Search your resources folder for the names listed in Installation → What the Map Replaces — for example sm_11_bld2.ydr or kt1_11_apt_02.ydr.

• If another map has them, keep only one of the two for that location. Two maps rebuilding the same building cannot be merged by load order.

The game's texture budget is full, which is common on servers with many custom maps. In FiveM, open Settings → Game and turn on Extended Texture Budget. If it continues, look at what else you stream around that store.

Collision streams in a fraction of a second after the building. A teleport from across the map straight inside can land the player before it arrives. Teleport to the entrance instead, or have your script wait for HasCollisionLoadedAroundEntity after a RequestCollisionAtCoord before releasing the player.

• Be near it. The doors only exist within 200 m of a player.

• Check the model. qs_digital_den_ext_door for the front, qs_digital_den_int_door for the staff door.

• Register the front as one double door. Both leaves together, not two single doors.

• Copy, do not type. Take coordinates and headings from the Map Guide; hand-typed values that are off may not match.

Correct behaviour. The pack is the building only. Add the blips, shops and door locks you want from Integrations.