Work through these in order:

1. Check the server console for Started resource paleto_interiors. If it is not there, the resource is missing from server.cfg or the folder is not inside resources/.

2. Look for another map that streams the same buildings. Search your other maps for the file names listed in Usage, such as cs1_07_newhousea or hei_cs1_05_strm_0, and remove the one you do not want.

3. Clear the FiveM cache on the affected PC and reconnect (see below).

Those players have old map files in their FiveM cache, usually from before an update or from another server. Ask them to close FiveM, delete these folders and reconnect:

%localappdata%\FiveM\FiveM.app\data\cache
%localappdata%\FiveM\FiveM.app\data\server-cache
%localappdata%\FiveM\FiveM.app\data\server-cache-priv

This only removes downloaded server files. FiveM downloads them again on the next connect.

The house was not loaded yet. The loader checks every 1.2 seconds, and the interior and its collision take a moment to stream after that. A teleport straight inside lands before the floor exists.

Teleport to the street in front of the house and walk in, or wait a couple of seconds after teleporting before moving. Players who arrive on foot or by car never see this.

At driving speed you reach the 50 metre load distance quickly, so you may see a house switch to its new version. Raise GLOBAL_DIST in client.lua to 75 or 100 and restart the server. See Changing the load distance.

Correct behaviour. The distance is measured from your character, not from the camera, so flying the camera more than 50 metres away from your character unloads the houses near the camera. Bring your character closer, or raise GLOBAL_DIST.

Correct. The houses are numbered 1 to 29 with no House 20, which makes 28 in total. The Map Guide lists all of them.

Two maps are placing a building in the same spot. This happens when another Paleto map adds its own version of one of these houses as a new object instead of replacing the original. Remove one of the two maps, or ask its author for a version without that building.

That is an occlusion conflict. The pack replaces the Paleto occlusion files cs1_occl_09, cs1_occl_10 and cs1_occl_11 so the game knows the houses are no longer solid. If another resource streams its own copy of those files, the game hides things that should be visible. Keep only one copy.

The player's game has run out of texture memory. It is more likely on servers with many maps and add-on vehicles. In game, open Settings → Graphics and raise Extended Texture Budget, or lower texture quality. If it happens to everyone in the same place, check for a map conflict instead.

The pack does not lock doors by itself. Locks come from your housing script or a door lock script. In Housing Creator, the door has to be clicked under MLO test coords + doors when the house is created. See Integrations.

Two scripts control the same door, usually the housing script and a door lock script. Remove the door from one of them.

The interior audio did not load. Restart the whole server rather than the resource, have the player reconnect, and look in the F8 console for audio errors. Another resource that registers its own audio data for the same interiors can also cause it.

That room is outside the house zone drawn in your housing script. Edit the house and make the zone cover the whole building.

Work through these in order:

1. Check the server console for Started resource paleto_interiors. If it is not there, the resource is missing from server.cfg or the folder is not inside resources/.

2. Look for another map that streams the same buildings. Search your other maps for the file names listed in Usage, such as cs1_07_newhousea or hei_cs1_05_strm_0, and remove the one you do not want.

3. Clear the FiveM cache on the affected PC and reconnect (see below).

Those players have old map files in their FiveM cache, usually from before an update or from another server. Ask them to close FiveM, delete these folders and reconnect:

%localappdata%\FiveM\FiveM.app\data\cache
%localappdata%\FiveM\FiveM.app\data\server-cache
%localappdata%\FiveM\FiveM.app\data\server-cache-priv

This only removes downloaded server files. FiveM downloads them again on the next connect.

The house was not loaded yet. The loader checks every 1.2 seconds, and the interior and its collision take a moment to stream after that. A teleport straight inside lands before the floor exists.

Teleport to the street in front of the house and walk in, or wait a couple of seconds after teleporting before moving. Players who arrive on foot or by car never see this.

At driving speed you reach the 50 metre load distance quickly, so you may see a house switch to its new version. Raise GLOBAL_DIST in client.lua to 75 or 100 and restart the server. See Changing the load distance.

Correct behaviour. The distance is measured from your character, not from the camera, so flying the camera more than 50 metres away from your character unloads the houses near the camera. Bring your character closer, or raise GLOBAL_DIST.

Correct. The houses are numbered 1 to 29 with no House 20, which makes 28 in total. The Map Guide lists all of them.

Two maps are placing a building in the same spot. This happens when another Paleto map adds its own version of one of these houses as a new object instead of replacing the original. Remove one of the two maps, or ask its author for a version without that building.

That is an occlusion conflict. The pack replaces the Paleto occlusion files cs1_occl_09, cs1_occl_10 and cs1_occl_11 so the game knows the houses are no longer solid. If another resource streams its own copy of those files, the game hides things that should be visible. Keep only one copy.

The player's game has run out of texture memory. It is more likely on servers with many maps and add-on vehicles. In game, open Settings → Graphics and raise Extended Texture Budget, or lower texture quality. If it happens to everyone in the same place, check for a map conflict instead.

The pack does not lock doors by itself. Locks come from your housing script or a door lock script. In Housing Creator, the door has to be clicked under MLO test coords + doors when the house is created. See Integrations.

Two scripts control the same door, usually the housing script and a door lock script. Remove the door from one of them.

The interior audio did not load. Restart the whole server rather than the resource, have the player reconnect, and look in the F8 console for audio errors. Another resource that registers its own audio data for the same interiors can also cause it.

That room is outside the house zone drawn in your housing script. Edit the house and make the zone cover the whole building.